Tell that to your Public Relations manager that, Jason. Honesty is always the best policy, Jason.
So at least have the decency to be honest with honest with us: Thomson Reuters and its EndNote division do not care. You don’t care for the service you provide to us but the money you bill us. And you didn’t do it not because you couldn’t do it (TR has the resources and the human power to accomplish great things) but because for TR EndNote users are second or third class citizens. You know that Thomson Reuters and the EndNote team are a bunch of lazy geezers who didn’t want to review the new Word version during the many, many months that has been out.
But don’t treat us like fools, stop your carefully selected words pre-approved by your Public Relations director and tell us the truth.
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